Eiruve LashFlare

At Eiruve, we’re committed to ensuring your shopping experience is seamless from start to finish. Below, you'll find all the details about our shipping process:

Processing Time:

• Orders are typically processed within 1–2 business days after purchase.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options and Delivery Times:

• Standard Shipping: Estimated delivery within 3–7 business days.
• Express Shipping: Estimated delivery within 1–3 business days.
• International Shipping: Delivery times vary by destination and may take 7–14 business days.

Shipping Costs:

• Standard shipping is free.
• Shipping fees for express and international options will be calculated at checkout based on your location.

Order Tracking:

• Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your shipment’s journey.

Delivery Locations:

• We ship to most domestic and international destinations. If we are unable to deliver to your location, we’ll notify you at checkout.

Customs and Duties (For International Orders):

• Any customs fees, import duties, or taxes are the responsibility of the recipient. Please check your country’s regulations before placing an order.

Lost or Damaged Packages:

• If your package is lost or arrives damaged, please contact us within 7 days of delivery at [insert customer support email]. We’ll work with you to resolve the issue as quickly as possible.

1. How does LashFlare work?
LashFlare uses gentle heat to curl your lashes, lifting and shaping them without the need for harsh pressure or pinching. The heat activates and holds the curl, giving you long-lasting, natural results.

2. Is LashFlare safe to use?
Yes! LashFlare is designed with safety in mind. The heat is carefully controlled to avoid overheating and is safe for use on natural lashes. Always follow the instructions to ensure proper use.

3. Can I use LashFlare with mascara?
Absolutely! LashFlare works great on both bare lashes and mascara-coated lashes. For best results, apply mascara and let it dry before using the curler.

4. How long does the curl last?
The curl from LashFlare lasts all day, keeping your lashes beautifully lifted without the need for re-curling.

5. Is LashFlare suitable for short or straight lashes?
Yes! LashFlare is designed to work on all lash types, including short or stubbornly straight lashes. The heated design ensures precise curling for every lash length.

6. How do I clean LashFlare?
To clean LashFlare, turn it off and let it cool completely. Then, gently wipe the heated comb with a soft, dry cloth to remove any residue. Avoid using water or harsh cleaners.

7. How long does it take to heat up?
LashFlare heats up in just 10–15 seconds, making it quick and convenient for any beauty routine.

8. How often do I need to replace LashFlare?
With proper care, LashFlare is a durable tool that can last for years. There’s no need for replacement pads like traditional curlers.

9. Is it travel-friendly?
Yes! LashFlare’s compact and lightweight design makes it perfect for travel. It’s easy to slip into your makeup bag and take on the go.

10. What if my LashFlare isn’t working properly?
If you experience any issues, please contact our customer support team at [insert contact information]. We’ll be happy to assist with troubleshooting or replacement.

11. Can I adjust the heat settings?
LashFlare features adjustable heat settings to suit your needs, making it safe and effective for all lash types.

12. Does it damage lashes?
No, LashFlare is designed to protect your lashes while curling. The gentle heat ensures a smooth curl without causing breakage or weakening your lashes.

For additional questions, feel free to reach out to our team